Essential skills: expert in MS-Office, superior written and verbal communication skills, with a keen eye for detail, ability to work well under pressure; experience: working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content; fluent in english
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Write easy-to-understand user interface text, online help and developer guides.
Create tutorials to help end-users use a variety of applications.
Collaborate across multiple engineering teams and manage projects related to technical documentation.
Evaluate and recommend improvements and revisions to standards and guidelines
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
Maintain a library of application documentation, cataloging it for internal and/or external use.